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MobiCam Digital DXR - Wireless Video/Audio Monitor

MobiCam Digital DXR - Wireless Video/Audio Monitor
Rating:
3.5 out of 5
3.5
 out of 
5
Customer Reviews for MobiCam Digital DXR - Wireless Video/Audio Monitor
Review 1 for MobiCam Digital DXR - Wireless Video/Audio Monitor
Location:Philadelphia, PA
Gender:female
Age:36 - 49
Kids:1
Status:parent
Lifestyle:city dweller
Rating: 
2 out of 5
2 out of 5
Date:October 24, 2011
Good visual; bad audio
We received this monitor as a gift through our registry in April, and opened it in September once our baby arrived. The video component is great, however, the audio is almost inaudible. We called the manufacturer 6 weeks ago and they said they are upgrading to adjust the audio, but then just heard they don't know when/if it will be fixed and they have agreed to reimburse us if we send it back to them along with proof of purchase, etc. Unfortunately not a good experience for us and we now need to replace it so we can hear our baby from another room.
Response from giggle:By customerservicecsOctober 25, 2011
giggle makes returns and exchanges super easy for busy new parents! Our repeated experience with this product has proven its track-record for accuracy, and we will gladly replace any product that is not working up to expectation. Simply contact giggle's Customer Service department at 1-800-495-8577 or customerservice@giggle.com, or visit your neighborhood giggle location to use our complimentary Personal Shopper service to determine the best monitor for you and your home.
Review 2 for MobiCam Digital DXR - Wireless Video/Audio Monitor
Location:New York, NY
Gender:female
Age:36 - 49
Kids:1
Status:parent
Lifestyle:city dweller
Rating: 
5 out of 5
5 out of 5
Date:August 17, 2011
Works well
We put this to use last week after the baby nurse left. It works very well. The reception has been flawless (we are in an apartment, all on one floor, but relatively large, with thick walls, and not a "box" shape - I can't say how well it would work in a duplex). The monitor can be plugged in overnight or battery-run so we have it on the table when we eat dinner. Clear picture, even when the nursery is dark. We are happy with this item.